Help us to Help you

• Do not call the surgery between 8.30 and 9.30am unless you require a same day appointment.
• Keep us informed of any change of address and contact telephone number. This is particularly important for follow up of results or if you wish to receive appointment reminders or practice updates by text.
• Make an appointment for each person who wishes to be seen.
• Tell us if you need to cancel an appointment with 24 hours notice.
• Be on time for your appointment.
• Use the self check in machine in the front lobby.
• Please be patient if you are kept waiting, urgent unplanned situations can occur from time to time which may cause delays.
• Call for Home Visits before 11am
• Ring for test results after 12noon.